Location: Dubai, United Arab Emirates
Posted on: 14-06-2025
Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends
Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times
Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.
Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets
Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale
Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.
Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage
Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.