Reservations Agent

Location: Maldives

Posted on: 12-02-2026

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🌟 WE ARE HIRING! 🌟
Reservations Agent 🏨✨

We are seeking a detail-oriented and service-driven Reservations Agent to support the Reservations Department in delivering accurate, efficient, and personalized booking services within our luxury resort environment.

The successful candidate will:
📌 Handle guest reservations
📌 Support inventory control
📌 Assist in revenue optimization
📌 Ensure exceptional guest service in line with brand standards
📌 Work closely with Sales, Front Office, and Guest Services teams

Qualifications: 🎓

✅ Minimum 1–3 years’ experience in Reservations or Front Office operations within a hotel or resort environment
✅ Diploma or certificate in Hospitality Management, Tourism, or a related field is an advantage
✅ Working knowledge of reservations systems and PMS/CRS (Opera experience preferred)
✅ Strong attention to detail, accuracy, and data quality in reservations handling
✅ Excellent communication and guest service skills in English; additional languages are an advantage
✅ Ability to support inventory control, rate management, and upselling initiatives
✅ Good organizational skills with the ability to manage multiple bookings efficiently
✅ Team-oriented, flexible, and able to work in a fast-paced operational environment
✅ Well-groomed, professional, and committed to delivering high service standards

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